Behavior-Based Interviews: How To Beat The Rap
MILWAUKEE, WI -- "Past performance predicts future productivity," said Lynn Williams, president of Prestige Placements. This is the basis for behavior-based interview questions.
Behavior-based interview questions look something like this: "So, tell me about a time when you had to overcome objections during a sales call. What did you do? What was the end result? How did you feel about it?"
Combatting these questions can be tough -- if you haven't prepared in advance. We recommend developing several sound bites based on your achievements. Use the CAR method when developing them: Challenge, Action, Result. What was the challenge? What action did you take to resolve it? What was the end result? Develop five to seven of these sound bites, write them down, and rehearse them. You don't want to sound like a parrot, but you do want to be prepared to beat the rap.